System Integrator, Reseller, Distributor, and Services/Support Provider: Log into the Brocade Partner Network for release downloads. Register now, if not already a member.
Brocade will provide Renew Service Support to Brocade model, original McData and original CNT model.
Welcome register customer (end user) information and purchase renewal or upgrade support services.
We will provide 1small gift per account who provide valid information and place renewal purchase order to Brocade by the end of Apr.2008
Brocade Contact email: yyou@brocade.com Brocade contact telephone: （8610）6588 8888-235
Please provide below information:
1. CUSTOMER COMPANY
Company name
Company public web address
2. CONTACT PERSON (*at least one of below)
Name of technical support
Email of technical support
Business telephone number of technical support
Name of buyer
Email of buyer
Business telephone number of buyer
3. PRODUCT
Product Model (Brocade, McData, CNT USDX or Inrange)
Product Serial Number
Product WWN (World Wide Name)
4. SUPPORT SERVICE LEVEL
Current Support Service Level Agreement (SLA):
Options: A. 4hour (7x24); B. Next Business Day; C.Others (please describe)
Renewal Support Service Level Agreement (SLA) you will buy:
Options: 4hour (7x24); Next Business Day; Others (please describe)
5. PARTNER
Company name you bought the product from
Company name you will buy the support service from
More details of Brocade support service below:
SUPPORT CONTACTS FOR ALL BROCADE PRODUCTS WITH THE EXCEPTION OF M-CLASS AND LEGACY MCDATA PRODUCTS
Web
Phone
E-mail
Brocade offers 24 x 7 online self-help to customers with a valid service plan. A user id and password is required to access online support.
If you have already purchased our products, then visit our Brocade extranets to download the latest releases and maintenance:
System Integrator, Reseller, Distributor, and Services/Support Provider: Log into the Brocade Partner Network for release downloads. Register now, if not already a member.
