Direct Support

Brocade Direct Support provides a single support contact for products purchased through Brocade, Brocade OEM Partners, or Brocade solution providers. Organizations facing the challenges of maintaining multivendor networked storage environments gain immediate access to Brocade expertise and resources to accelerate problem resolution, increase uptime, and improve overall efficiency.

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Supplemental Support

Brocade Supplemental Support augments existing support plans from Brocade OEM Partners and Brocade solution providers, providing direct access to Brocade Support expertise and resources on a 24×7 basis to accelerate problem resolution and improve uptime.

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